Membership Plan
If your service is purchased by an insurance company or a business, please contact your service representative for details
🌸Limited Time Offer🌸Japan Travelers' Favorite
Japan Travel Safety Plan
NT$ 0
Online Booking
- 日本線上看診 ¥12,000 日圓起
- Medical Certificate ¥8,000 JPY（Chinese / English ）
Personal Basic
VIP Personal Plan
NT$ 1,800 / year
Online Consultation
- Includes one 24-hour medical consultation with a Taiwanese doctor. Additional single consultation: NT$1,288
VIP Service
- Medical Support in Japan*
- Medication Consultation
- Medication delivery*
- VIP Private Clinic*
- AI Care
Family Shared
VIP Family Plan
NT$ 2,980 / year
Online Consultation
- Includes two 24-hour medical consultation with a Taiwanese doctor. Additional single consultation: NT$1,088
VIP Service
- Medical Support in Japan*
- Family Group Feature: Share consultation sessions with up to 4 family members
- Online Accompaniment Feature: Three-way Video Consultation, Family Participation During Consultation
- Includes all VIP Personal membership benefits
The annual membership fee is a fixed charge. Some services marked with * are billed separately based on actual usage
Become our member and enjoy more medical support
24H emergency medical consultation
24/7 access to licensed physicians online, allowing you to receive medical advice anytime, anywhere in the world
Japan Online Medical Consultation
Designed for travelers in Japan, you can consult with local Japanese doctors and pick up medications locally
AI Care
AI Care is available anytime to answer your health-related questions. Quickly check symptoms and receive easy-to-understand health education guidance
Medication Consultation
Ask medication-related questions via online chat and receive real-time responses from licensed pharmacists
Medication delivery
Medications can be delivered directly to your home for convenient access
(please refer to the FAQ for available delivery regions)
VIP Private Clinic
Assistance with booking outpatient appointments and coordinating suitable hospitals and treatment plans
Online consultation accompaniment
Family members can join consultations remotely even when they are not physically present
Family Group
One subscription allows up to 4 family members to share medical services
Plan Comparison
| Item | 🌸Top Choice🌸Japan Travel Safety Plan | VIP Personal Plan | VIP Family Plan |
|---|---|---|---|
| fee | NT$0 | NT$1,800 / year | NT$2,980 / year |
| 24H Consultation | Upgrade to the VIP plan |  Includes 1 free consultation.  Additional consultations NT$1,288 / session | Includes 2 free consultation. Additional consultations NT$1,088 / session |
| Prescription | ● | ● | ● |
| Japan Consultation * | 線上看診 ¥12,000 日圓起 Medical Certificate ¥8,000 JPY（Chinese / English ） | 線上看診 ¥12,000 日圓起 Medical Certificate ¥8,000 JPY（Chinese / English ） | 線上看診 ¥12,000 日圓起 Medical Certificate ¥8,000 JPY（Chinese / English ） |
| Japan Medication Pickup & delivery * | ● | ● | ● |
| Japan Hospital Referral * | ● | ● | ● |
| Medication Consultation | – | ● | ● |
| Medication delivery * | – | ● | ● |
| VIP Private clinic * | – | ● | ● |
| Family Group Feature | – | – |  +One membership can be shared with up to 4 family members |
* indicates that additional charges may apply for certain services
我適合哪一個方案？
FAQ
Ｑ What are the main differences between the membership plans?
Japan Travel Safety Plan
Suitable for travelers to Japan. Through online medical consultations in Japan, users can receive local assistance for medication pickup or in-person medical visits, as well as obtain medical certificates and related documents.
VIP Personal Plan
Suitable for individuals traveling abroad, on business trips, or living overseas. It provides all essential services for a single user, ensuring comprehensive medical support even when traveling alone.
VIP Family Plan
Suitable for families traveling abroad or caring for family members. Up to 5 members can share the plan, focusing on convenient shared management and access to services among family members.
Ｑ Why might additional fees still occur after becoming a member?
The membership annual fee primarily covers platform access and basic services. Some services may incur additional charges based on actual usage. All fees will be clearly explained before service delivery and will only proceed upon your consent.
When might additional charges apply?
The following services may incur additional charges:
- Medication delivery
- VIP Private Clinic
- Japan Online Medical Consultation
- Region-specific or customized services
Since these services are arranged based on individual prescriptions, medications, and regions, costs may vary depending on each user’s situation. Fees will be explained after service request and will only proceed after your confirmation.
The Japan online consultation service operates as a separate system. Please refer toJapan Consultation.
Ｑ When should I purchase a membership plan?
It is recommended to join the membership before departure. Payment can be completed when services are needed, allowing you to access full coverage at any time.
Ｑ Can I upgrade my plan later?
Yes, you may upgrade your plan at any time based on your needs.
Ｑ What payment methods are available?
We support multiple payment methods, including one-time credit card payment, ATM bank transfer, UnionPay, convenience store payment codes, Google Pay, and Samsung Pay.
Notice
- Membership will be activated upon payment of the membership fee and will be valid for one year from that date.
- Even if your VIP membership expires, you can still use the additional (purchased) consultation sessions thereafter.
- Medication delivery costs vary depending on the prescribed medication and dosage. Pricing may differ based on individual user conditions. The base fee includes medication cost, pharmacist dispensing service fee, delivery fee, and handling fee. Delivery availability and rules vary by region. Please contact customer support for details.
- Special appointment bookings vary depending on each patient’s condition. Pricing may differ based on individual circumstances. The base fee includes registration fees and handling fees. Appointment availability is subject to regional hospital policies. Please contact customer support for details.
Complete registration in 3 minutes and start using 24/7 online consultations immediately!
What should you do if you get sick while traveling abroad? Become our member now and gain access to 365-day, 24/7 online emergency physicians.
If you have any questions, please feel free to contact us.
LINE Customer Service Hours: Mon–Fri, 09:00–18:00 (UTC+8), excluding holidays
