Notice
- Each emergency consultation lasts for 15 minutes.
- To protect your medical privacy, it is recommended to conduct the consultation at home or in another private location.
- 若遇嚴重情況，請立即撥打當地緊急醫療連絡電話。
- If you are assisting a family member with an appointment, please help ensure their internet connection and equipment are functioning properly.
- If you are consulting together with a family member, please share the consultation link with them.
- If you are a minor, it is recommended to have your guardian present during the consultation.
- 有任何使用上的疑問歡迎查看常見問題或聯繫客服詢問。
Checks prior consultation
Check Consultation Quota
Before starting the consultation, please check if there is sufficient consultation quota in your account. You can acquire this through purchasing a membership plan.
Ensure Smooth Internet Connection
Please confirm a stable internet connection for seamless communication.
Confirm Video Device and Microphone
Please ensure that your microphone and camera are turned on. It is recommended to be in a quiet and well-lit environment for the doctor's convenience in diagnosis.
Personal Health Information
We recommend preparing your vital signs such as temperature, blood pressure, and blood oxygen levels for the doctor's reference. Before entering the consultation room, the system will prompt you to fill out this information.
Consultation flow
Register account
02
Click on register
03
Fill in your information, then click on Register
Purchase plan
01
Click on join
02
Select member plan
03
Fill on your information
04
Select payment type, and use after payment completion
Online consultation
01
Login, confirm consultant name and quota, then click join
02
Check the waiting number and quantity, then accept by click on confirm.
03
Fill in your current symptoms (optional) to facilitate quick diagnosis, then click on confirm.
04
Once the consultation room has opened, we will send a SMS message to notify you. After the doctor join, you can start consultation.
Check prescription
01
After consultation, return to homepage
02
Click on consultation record, click on doctor note/Rx to check your prescription
Quick Consultation in 15 Minutes
One-stop service from consultation to medication delivery!
We always have ER doctors available for consultations, offer medication delivery to your home, and assist in scheduling specialist appointments.
*Medication delivery and VIP private clininc service is for IC Care VIP.
If you have any questions, please feel free to contact us.
LINE Customer Service Hours: Monday to Friday, 09:00 – 18:00 (excluding holidays)
