{"id":72,"date":"2024-06-18T11:51:33","date_gmt":"2024-06-18T03:51:33","guid":{"rendered":"https:\/\/iccare.tw\/?page_id=72"},"modified":"2026-06-15T13:50:42","modified_gmt":"2026-06-15T05:50:42","slug":"services","status":"publish","type":"page","link":"https:\/\/iccare.tw\/en\/services\/","title":{"rendered":"24H Consultation"},"content":{"rendered":"
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24H emergency medical consultation<\/strong><\/p>\n\n\n\n

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Easy Consultation Within 15 Minutes
From Prescription to Pickup, All in One<\/h2>\n\n\n\n

We offer 24\/7 emergency medical consultations. Our team of emergency physicians in Taiwan is online 24\/7, and under normal circumstances, our doctors can diagnose you within 15 minutes.<\/p>\n\n\n\n

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Consultation Available Year-Round<\/p>\n<\/div>\n\n\n\n

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Consult Now<\/a><\/div>\n\n\n\n
Membership Plan<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>
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Advantage 1<\/strong><\/p>\n\n\n\n

24hr<\/strong>
Consultation Anytime<\/p>\n\n\n\n

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Advantage 2<\/strong><\/p>\n\n\n\n

From Consultation to Medication Advice<\/strong>
All in One<\/p>\n\n\n\n

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Advantage 3<\/strong><\/p>\n\n\n\n

Available Even for Overseas Travel<\/p>\n\n\n\n

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Do you have these problems?<\/h2>\n\n\n\n
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\"\u5abd\u5abd\u5e36\u8457\u5c0f\u5b69\uff0c\u5c0f\u5b69\u770b\u4f3c\u6709\u767c\u71d2\u75c7\u72c0\"<\/figure>\n\n\n\n

Your kid has a fever, but you can't understand what the foreign doctor is saying...<\/p>\n<\/div>\n\n\n\n

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\"\u5e74\u9081\u7684\u7238\u7238\uff0c\u56e0\u70ba\u770b\u8a3a\u4e0d\u4fbf\u800c\u9732\u51fa\u56f0\u64fe\u7684\u8868\u60c5\"<\/figure>\n\n\n\n

It takes a whole day just to register and receive medicine...<\/p>\n<\/div>\n\n\n\n

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\"\u4e0a\u73ed\u65cf\u5973\u6027\u56e0\u70ba\u5bb6\u4eba\u800c\u82e6\u60f1\u7684\u6a23\u5b50\"<\/figure>\n\n\n\n

Dad is not very mobile, it's hard to find time to take him to the doctor...<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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We can help<\/h2>\n\n\n\n
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01<\/p>\n\n\n\n

You can see a doctor at all time and place<\/strong><\/p>\n\n\n\n

Telemedicine is not limited by time and place. You can real time consult professional doctors through the internet without waiting. The time is completely at your control. You can get real-time medical advice even overseas.<\/p>\n\n\n\n

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\"\u958b\u5fc3\u7684\u5abd\u5abd\u8207\u5eb7\u5fa9\u7684\u5c0f\u5b69\"<\/figure>\n<\/div>\n\n\n\n
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You can see Taiwanese doctors while abroad, even middle of the night!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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02<\/p>\n\n\n\n

From diagnosis to prescription all at home<\/strong><\/p>\n\n\n\n

You can consult and obtain prescription at home, without the need of long wait of a physical hospital. From diagnosis to medication delivery, the entire process can be done at home, making it easy and convenient for you.<\/p>\n\n\n\n

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\"\u5d84\u9732\u7b11\u5bb9\u7684\u7238\u7238\"<\/figure>\n<\/div>\n\n\n\n
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You can get medial treatment at home, and medicines deliver at your door!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"\u4e00\u4f4d\u5973\u6027\u5750\u5728\u6c99\u767c\u4e0a\u559d\u8457\u71b1\u8336\uff0c\u5fae\u7b11\u7684\u770b\u8457\u624b\u6a5f\u8207\u7dda\u4e0a\u91ab\u5e2b\u806f\u7e6b\uff0c\u4e00\u540c\u8a0e\u8ad6\u75c7\u72c0\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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\"\u5abd\u5abd\u8207\u5152\u5b50\u4e00\u540c\u5750\u5728\u6c99\u767c\u4e0a\uff0c\u5152\u5b50\u6559\u5abd\u5abd\u4f7f\u7528\u5982\u4f55\u7528\u624b\u6a5f\u7dda\u4e0a\u8aee\u8a62\"<\/figure>\n<\/div>\n\n\n\n
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03<\/p>\n\n\n\n

Get involve with family\u2019s appointment<\/strong><\/p>\n\n\n\n

Even if your family members are far away, you can still join to the video call and listen to the diagnosis together. Families no longer need to worry about being alone. Remote assistance allows family members to enjoy a healthy life and peace of mind.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"\u5fae\u7b11\u7684\u4e0a\u73ed\u65cf\u5973\u6027\"<\/figure>\n<\/div>\n\n\n\n
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I used my phone to help my dad make an appointment and join him online!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Our Medical Team<\/h2>\n\n\n\n

We work with experienced and reputable partners to give you a professional and secure medical experience.<\/p>\n\n\n\n

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EUCARE<\/strong><\/p>\n\n\n\n

Ministry of Health and Welfare\u2019s cooperative medical resource integration platform<\/p>\n\n\n\n

EUCARE is a telemedicine platform that collaborates with Taiwan's Ministry of Health and Welfare, hospitals, and licensed physicians to provide medical services.\nIt is the first platform in Taiwan to partner with the Taiwan Society of Emergency Medicine and major medical centers, offering 24\/7 emergency medical consultation services.\n\nPartner hospitals include Mackay Memorial Hospital, China Medical University Hospital, and several other medical institutions.\nFor more detailed information, please click \"Learn More\"<\/p>\n\n\n\n

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Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Services<\/h2>\n\n\n\n
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24H emergency medical consultation<\/strong><\/p>\n\n\n\n

In emergency, our ER physicians provide online video consultations around the clock. ER doctors come from major medical institutions across Taiwan and provide you with online consultation services anytime and anywhere. After the consultation, our doctors will issue an online prescription and medical notes.<\/p>\n\n\n\n

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\nVideo Consultation<\/span>\nNo appointment required<\/span>\nNo location restrictions<\/span>\n\n\n\n

\r\n\"dot\"\r\n Service hours: Open at all time<\/span>\r\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nVIP Exclusive service<\/span>\n\n\n\n

Medication Consultation<\/strong><\/p>\n\n\n\n

Safe and secure medication use, with one-on-one consultation from pharmacists. After consultation with the doctor, you can ask drug-related questions via text. Our pharmacists will provide complete medication guidance, appropriateness assessment and medication safety reminders based on individual conditions to ensure that you receive proper medication management in follow-up care.<\/p>\n\n\n\n

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\nText consultation<\/span>\r\nPharmacist reply<\/span>\r\nNo diagnosis<\/span>\n\n\n\n

\n\"dot\"\n Service Hours: Monday to Friday, 09:00 \u2013 18:00(UTC+8) (excluding holidays)<\/span>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nVIP Exclusive service<\/span>\n\n\n\n

Medication delivery<\/strong><\/p>\n\n\n\n

No need to go out, get your medication deliver at your door. After consultation, we provide medication delivery service, allowing you to receive them at home. We provide 24 hours quick delivery (read FAQ for details), the pharmacist will provide health education guidance upon delivery to ensure that you fully understand how to take the medication correctly.<\/p>\n\n\n\n

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\nPharmacist in person delivery<\/span>\r\nArrive within 24 hours<\/span>\r\nHealthy guidance<\/span>\n\n\n\n

\n\"dot\"\n Service Hours: Monday to Friday, 09:00 \u2013 18:00(UTC+8) (excluding holidays)<\/span>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nVIP Exclusive service<\/span>\n\n\n\n

VIP Private Clinic<\/strong><\/p>\n\n\n\n

We cooperate with several large medical centers and specialist clinics to provide you with various specialist appointment services, regardless of medical category or disease type. If you have any medical needs, we will help arrange appropriate outpatient clinics according to your needs. Through considerate processes, you can get a more comprehensive medical quality and experience.<\/p>\n\n\n\n

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\nPhysical outpatient clinic<\/span>\r\nMulti-party consultation<\/span>\r\nInternational clinic<\/span>\n\n\n\n

\n\"dot\"\n Service Hours: Monday to Friday, 09:00 \u2013 22:00(UTC+8)(excluding holidays)
\"dot\"\n Service Area: Primarily Taiwan<\/span>\n<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Consultation flow<\/h2>\n\n\n\n
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\nSTEP 1<\/span>\n\n\n\n

Register<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\nSTEP 2<\/span>\n\n\n\n

Purchase plan<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\nSTEP 3<\/span>\n\n\n\n

Online Consultation<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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FAQ<\/h2>\n\n\n\n
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\uff31<\/mark><\/strong>\u3000What symptoms can use IC Care emergency consultation?<\/h3>\n
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Online consultations cover a wide range of common symptoms experienced abroad:<\/p>\n\n\n\n